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Privacy Policy

Last Updated: October 29, 2025

At UsTruck Freight, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation management platform and related applications.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Create an account or register for our platform
  • Submit contact forms or request information
  • Use our fleet management and tracking tools
  • Communicate with our support team
  • Participate in surveys or provide feedback

This information may include:

  • Name, email address, phone number
  • Company name and business information
  • Vehicle and fleet details
  • Shipping and delivery information
  • Payment and billing information

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • GPS location data from tracked vehicles
  • Device information and unique identifiers
  • IP address and browser type
  • Usage data and analytics
  • Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information from third-party platforms and integrations that you connect to our system, such as accounting software, warehouse management systems, and mapping applications.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our transportation management platform
  • Processing shipments and tracking deliveries in real-time
  • Optimizing routes and improving operational efficiency
  • Managing fleet operations and vehicle maintenance
  • Generating analytics and performance reports
  • Processing payments and maintaining billing records
  • Communicating with you about your account and our services
  • Providing customer support and responding to inquiries
  • Improving and personalizing user experience
  • Ensuring platform security and preventing misuse
  • Complying with legal obligations and regulations

3. Information Sharing and Disclosure

3.1 Third-Party Providers

We may share your information with trusted third-party providers who assist us in operating our platform, including:

  • Cloud hosting and data storage providers
  • Payment processors and financial institutions
  • Mapping and GPS tracking applications
  • Analytics and performance monitoring tools
  • Customer support and communication platforms

3.2 Business Partners

With your consent, we may share information with authorized business partners, carriers, and shipping providers who are involved in your transportation operations.

3.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent misuse or illegal activities
  • Ensure safety and security of our users

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement comprehensive security measures to protect your information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Role-based access controls and authentication
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Compliance with industry security standards

While we take reasonable precautions to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another provider
  • Objection: Object to our processing of your personal information
  • Withdrawal of Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our platform.

Types of cookies we use:

  • Essential Cookies: Required for platform functionality
  • Performance Cookies: Help us analyze platform usage
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect data on user behavior and interactions

8. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

UsTruck Freight
233 S Wacker Dr
Chicago, IL 60606
Phone: +1 0665512015
Email: [email protected]

12. Compliance and Regulatory Information

We comply with applicable data protection regulations, including but not limited to:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR) for EU users
  • Federal Motor Carrier Safety Administration (FMCSA) regulations
  • Department of Transportation (DOT) privacy requirements

For California residents: You have specific rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information to third parties.

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  • 233 S Wacker Dr
  • Chicago, IL 60606
  • Phone: +1 0665512015
  • Email: [email protected]

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